Elements and Performance Criteria
- Work within the context of social and emotional well being
- Acknowledge differences between roles of social and emotional well being workers and Aboriginal Primary Health Care workers as appropriate
- Identify difficulties that the worker may encounter in carrying out their role in the community and take into consideration in the work
- Take into account the changing role of females and males within Aboriginal and Torres Strait Islander communities in service delivery
- Work within the role and limitations of the worker's job definition and community expectations of their role
- Work within the legal and ethical boundaries of the social and emotional well being worker
- Complete documentation in accordance with legal and ethical requirements
- Maintain confidentiality in accordance with organisational policies and protocols
- Include traditional healers in the health team as appropriate
- Liaise with other organisations as appropriate
- Consider the rights of the individual in all work undertaken within the social and emotional well being area
- Carry out duties within the Mental Health Act (or equivalent) as required for social and emotional well being work
- Work is undertaken with the clients involved with the justice system
- Advocate for and support clients involved with the justice system as appropriate and in accordance with organisational policies and protocols
- Identify and observe the role and limitations of social and emotional well being work within the justice system
- Access the processes of the justice system that will impact on clients on behalf of clients as appropriate
- Maintain accountability and responsibilities
- Access and work in accordance with organisation policies and procedures in regard to workers
- Undertake all work within the organisation's reporting and accountability frameworks
- Follow organisation occupational health and safety guidelines
- Access information to clarify the employer's responsibilities to the worker
- Observe organisation requirements for participation in processes as appropriate (eg. in regard to performance appraisal systems)
- Observe professional boundaries when working
- Define, understand and communicate professional boundaries to clients in a culturally appropriate manner
- Maintain confidentiality when working with clients and other agencies
- Observe organisational boundaries when working with clients and other agencies
- Clarify organisation expectations with particular regard to the professional and personal boundaries in social and emotional well being work in relation to counselling other staff, or advising management on staff counselling
- Complete relevant documentation
- Demonstrate commitment to the philosophy of social and emotional well being
- Demonstrate in all work undertaken, understanding and consideration of the underpinning values and philosophy of social and emotional well being in the context of Aboriginal and/or Torres Strait Islander health work
- Demonstrate in all work undertaken, commitment to the empowerment of Aboriginal and/or Torres Strait Islander people and access and equity principles
- Give clients, family and community opportunity to participate in service planning and support activities
- Plan and implement social and emotional well being work taking into account personal values, history, experiences and family/kinship
- Work with people from culturally and linguistically diverse backgrounds